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    • Remote AI Diagnostics:

      Your Sorter’s “Digital Doctor”

      Think of your APEX sorter as having a built-in AI doctor, monitoring its health 24 hours a day.

      Every machine we build carries its own “Digital DNA” — a unique fingerprint of how it performs. Our engineers can read this DNA remotely, spotting tiny anomalies before they turn into full-blown issues.

      No more waiting for parts, no more lost production shifts. We log in, we analyze, we adjust — often resolving problems in minutes, without ever stepping foot on your factory floor.

      For you? That means your line stays running, and your yield stays protected.
      24/7 AI Monitoring
      Exclusive "Digital DNA"
      Minimal Downtime

    • Global Turnkey Excellence:

      We Make Your Team the Experts

      Buying a high-performance sorter is one thing. Making sure your team knows how to use it to its full potential is another.

      That’s why we don’t just drop off a box and leave. We walk every step of the journey with you:

      On-site installation, calibrated to your exact raw materials

      Custom training sessions tailored to your operators, from basics to advanced AI tuning

      A simple, one-click interface designed for real-world production floors

      By the time we’re done, your team won’t just operate the machine — they’ll master it. No guesswork, no intimidation, just confident, smooth production from day one.
      Precision Calibration
      Tailored Training
      One-Click Interface

    • Proactive Maintenance & Genuine Parts:

      Built to Last, Supported to Perform

      Your sorter is only as reliable as the parts inside it.

      We don’t cut corners with generic valves or sensors. Every component that goes into an APEX Sorting machine is built for the harsh realities of your production line — high speeds, heavy use, and non-stop cycles.

      But even the best parts need care. That’s why we provide genuine OEM components and predictive maintenance schedules, based on how your machine is actually used. We tell you exactly when to service it, what parts to replace, and how to keep it running like new for years.

      It’s not just maintenance — it’s how we protect your investment, for the long haul.
      Premium Components
      Predictive Maintenance
      Investment Protection
    Solving Real Challenges

    Success Cases

    FAQS

    • What materials can your sorting machines process?

      Our intelligent sorting machines handle a full range of industrial & agricultural materials: plastic flakes, plastic bottles, glass scraps, mineral particles and mineral powder, as well as rice, grains, beans, nuts and frozen food. We serve plastic/glass recycling, mineral ore processing, food processing and agricultural finishing industries. Send us your material samples and production targets, and we will offer customized sorting recommendations.

    • Do you provide customized sorting solutions for different production needs?

      Yes, all our sorter models support full personalized customization. Our engineering team adjusts machine configuration, operating algorithms, feeding systems and sorting modes based on your plastic recycling / mineral processing raw material traits, impurity ratio, plant space, hourly output and finished purity standards, to match your unique production line and maximize sorting efficiency & profit.

    • What is your official equipment warranty policy?

      All sorting machines come with a 12-month full machine warranty counting from the date of successful on-site commissioning. Within warranty, we offer free repair and replacement of components damaged by non-human faults. Consumable wearing parts are excluded from warranty coverage. We also provide lifetime technical consultation and paid genuine spare parts supply for all units permanently.

    • Do you offer installation, commissioning and operator training?

      We deliver full one-stop after-sales technical support for global partners:

      • Remote online guidance for installation, parameter tuning and systematic operation training, especially tailored for plastic recycling and mineral sorting production lines
      • On-site engineer service for large industrial recycling & mineral processing production lines & key overseas projects All training covers standard operation, daily maintenance and basic troubleshooting for your staff.

    • How long is your standard machine lead time?

      Delivery schedule varies by model, order quantity and production schedule: Standard off-the-shelf models for plastic & mineral sorting: 20-40 working days after deposit & order confirmation. Customized recycling/mineral processing equipment & bulk orders: We will issue an accurate production timeline for on-time delivery.

    • Do you have reliable overseas after-sales support?

      We operate a global full-cycle after-sales system: 24/7 online technical support + remote AI fault diagnosis resolves most malfunctions instantly for your plastic and mineral sorting equipment. We cooperate with local service teams in major global markets to provide timely on-site maintenance, debugging and repair support to minimize your production downtime.

    • Can I send raw material samples for free sorting tests before ordering?

      Absolutely free sample testing for all potential buyers, especially clients engaged in plastic recycling and mineral ore sorting. Ship your plastic waste or mineral raw material samples to our factory, our technical team will run full sorting tests per your production standards, record purity, yield and impurity removal results, and share test videos, photos & targeted model selection advice to help you confirm the best sorter solution. Food material sample testing is also available upon request.

    • Can you supply original OEM spare parts long-term?

      We guarantee permanent stable supply of genuine OEM spare parts for every sorter model, with full stock of core parts dedicated to plastic recycling and mineral sorting machines. No matter how many years your machine has been running, matching factory parts are always available to stabilize equipment performance, avoid malfunctions from incompatible generic parts, and extend your machine’s service lifespan.

    • What is the average service lifespan of your sorting machines?

      All our sorters adopt premium industrial-grade core components with robust mechanical structure and strong anti-interference performance, specially reinforced for heavy-load plastic recycling and mineral ore processing environments. With regular standardized maintenance, standard models serve 8–10 years; heavy-duty industrial sorting machines for plastics & minerals enjoy an even longer service life, bringing long-term stable returns to your production line.

    • Do you accept small trial orders?

      We support flexible order quantities, including small trial batches, medium formal orders and large mass customized orders, prioritizing plastic recycling and mineral processing project cooperation. Whether you are a new buyer testing plastic waste or mineral sorting performance or a large enterprise with long-term mass production demands, we can tailor equipment plans and flexible cooperation terms to fit your procurement needs.

    Service Support Inquiry

    If you require remote technical diagnosis, on-site maintenance, genuine spare parts supply or machine training support, please fill in the form below. Our service team will reply within 24 hours.