Customer Success Case: A4 Rice Sorting System for Rice Exporter in East Java, Indonesia

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Basic Project Information

• Project Name: A4 Full-set Rice Sorting Solution
• Application Industry: Food & Grain Processing
• Client Partner: Mr Siswanto
• Project Delivery Date: March 3, 2021
• Project Location: East Java, Indonesia (Core rice export base of Indonesia)

Client Background & Core Production Pain Points

East Java is a core rice processing and exporting hub across Indonesia. Local rice factories bear heavy processing tasks with round-the-clock production schedules, while the tropical region features persistent high temperature and high humidity all year round.

The client’s team had no operational experience with professional color sorting devices before cooperation. They were in urgent need of stable sorting equipment that supports seamless docking with existing production lines, so as to optimize the whole rice processing workflow and cut manual sorting costs.

Customized APEX Sorting Solution

APEX Sorting offered full-lifecycle one-stop service for this rice sorting project, covering pre-sales equipment matching analysis, factory on-site installation guidance and post-machine formal commissioning debugging.

The A4 rice color sorter was finely calibrated according to local high-humidity working environment parameters. The finished sorting equipment maintains consistent and reliable operating performance under harsh tropical workshop conditions, adapting perfectly to local 24-hour intensive production mode.

Actual Operation Effect & Client Testimonial

The A4 rice sorting machine has been running continuously for long-term intensive production after being put into use, completely meeting the client’s non-stop processing requirements. The sorting precision stays stable during long-hour operation, effectively upgrading the purity grade of exported rice products.

” The APEX sorting machine runs in extremely stable condition. Our production line operates nearly 24 hours per day without machine downtime. We are fully satisfied with the performance and quality of APEX rice color sorter. “
— Mr Siswanto, Rice Processing Factory Owner, East Java Indonesia